1. Introduction
Happy Estates India respects the privacy of its users and is committed to handling their personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and how users can contact us regarding their information.
By accessing or using our website, creating an account, submitting a property listing, or making an enquiry, you acknowledge this Privacy Policy.
2. Information We Collect
We may collect the following categories of information when you use our website.
Personal Information
This may include your name, phone number, email address, account details, and other information you provide while registering, posting a property, or contacting us.
Property Information
When you submit a property listing, we may collect information such as the property address, location, property type, price, area, photographs, ownership details, and other information required to create and manage the listing.
Property Documents and Ownership Verification
To help verify property ownership and the authenticity of listings, Happy Estates India may request relevant property documents, depending on the property type and circumstances. These documents may include:
- Registry / Sale Deed
- Allotment Letter, if applicable
- Possession Letter, if applicable
- Property Tax Receipt or Other Relevant Ownership Records
- Approved Building Plan / Occupancy Certificate, where applicable
- RERA Registration Details, where applicable
- Owner Authorization Letter, where a property is listed by an authorized representative or agent
We may use these documents to review property details, verify ownership or authorization, and help identify potentially inaccurate or unauthorized listings.
Users should submit only genuine and relevant documents and should ensure that they are authorized to share them.
Enquiry and Communication Information
When you contact us, submit an enquiry, or communicate with a property owner, seller, landlord, agent, or developer through our services, we may collect the information you provide in that communication.
Technical Information
When you visit our website, certain technical information, such as browser type, device information, IP address, and website usage data, may be collected through server logs or applicable website technologies.
3. How We Use Your Information
We may use the information collected to:
- Create and manage user accounts and property listings.
- Display and maintain property information on our website.
- Review property documents and verify submitted information.
- Contact users regarding their accounts, property listings, or enquiries.
- Share relevant enquiries with the appropriate property owner, seller, landlord, agent, or developer.
- Respond to questions, complaints, and support requests.
- Identify suspicious activity, misleading information, or potentially unauthorized listings.
- Maintain website functionality and improve our services.
- Comply with applicable legal obligations and respond to lawful requests.
We aim to use personal information and property documents only for legitimate purposes connected with our services or as otherwise permitted by applicable law.
4. Free Property Listings
Happy Estates India allows users to create accounts and submit property listings without a listing fee. Information submitted through the listing form may be processed to create, review, manage, and display the relevant property listing.
Any information or contact details displayed publicly will depend on the listing information submitted and the website's listing settings. Users should review the information they provide before submitting a listing.
5. Sharing of Information
We may share relevant information in the following circumstances:
- With relevant property contacts: When a user submits an enquiry, the relevant enquiry details may be shared with the appropriate property owner, seller, landlord, agent, or developer to facilitate communication.
- For property verification: Relevant property documents or details may be accessed by authorized personnel responsible for reviewing listings and verifying submitted information.
- With service providers: Information may be shared with service providers where necessary to operate, maintain, secure, or support the website.
- For legal compliance: Information may be disclosed where required by applicable law, a valid legal process, or a lawful request from an authorized authority.
We do not intend to make private ownership documents publicly available as part of a property listing. Such documents should be handled for verification and other legitimate purposes, subject to applicable law and the website's actual practices.
6. Cookies and Website Technologies
Our website may use cookies or similar technologies to support website functionality, remember preferences, improve performance, or understand website usage.
Users can manage or restrict cookies through their browser settings. Disabling certain cookies may affect some website features.
The use of specific analytics, advertising, or tracking technologies depends on the tools configured on the website.
7. Data Security
Happy Estates India aims to take reasonable measures to protect personal information, property details, and submitted documents against unauthorized access, misuse, loss, or disclosure.
However, no method of electronic storage or internet transmission can be guaranteed to be completely secure. Users should avoid sharing information that is not required for their property listing or enquiry.
8. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including account management, property listing administration, document verification, handling enquiries, resolving disputes, and meeting applicable legal requirements.
The retention period may vary depending on the type of information, the purpose for which it was collected, and applicable legal obligations.
9. User Rights and Requests
Subject to applicable law, users may contact us to request access to, correction of, or deletion of their personal information, or to raise a concern about its use.
We may need to verify a user's identity before processing a request. Some information may need to be retained where required by law or for legitimate record-keeping purposes.
To submit a privacy-related request, please contact us using the details provided below.
10. Third-Party Websites
Our website may contain links to third-party websites or services. Happy Estates India is not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of those websites before sharing personal information.
11. Children's Privacy
Our website and property listing services are intended for people who are legally able to use these services. We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe a child has submitted personal information inappropriately, please contact us.
12. Changes to This Privacy Policy
We may update this Privacy Policy when our services, website features, data-handling practices, or legal requirements change. Any updated version will be published on this page with a revised “Last Updated” date.
Users are encouraged to review this page periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Business Name: Happy Estates India
Address: B-4152, Mall Road, Green Fields, Sector 43, Faridabad, Haryana – 121010
Phone: +91-9266610008
Email: happyestatesindia@gmail.com
Website: https://happyestatesindia.com/